Shipping policy

At Sala Caffé Co, we strive to process and ship orders as quickly as possible, so you can start enjoying our premium coffee and accessories without delay. Here’s everything you need to know about our shipping policies:

Processing Times

Orders are processed within 1-3 business days.
You will receive a confirmation email with tracking details once your order has been dispatched.

Domestic Shipping

We offer standard and express shipping options within [Your Country].
Delivery times vary based on location, with most orders arriving within 3-7 business days.

International Shipping

Sala Caffé Co ships internationally to select countries.
International shipping times vary depending on the destination and may take 7-21 business days.
Please be aware that international shipments may be subject to local government import duties and taxes. These charges are determined by customs authorities and are beyond our control. Customers are responsible for paying any additional customs fees or taxes that may apply upon the arrival of their order.

Additional Information

Shipping costs are calculated at checkout, based on the order weight, dimensions, and destination.
If you have questions about shipping to a specific location, feel free to reach out to our customer support team.

We are committed to providing a smooth shipping experience and thank you for choosing Sala Caffé

Sala Caffe Co

4.9

46 reviews

AI-Generated Summary

Based on 46 reviews

High-quality products with excellent flavors
Quick and efficient delivery service
Knowledgeable and helpful customer service personnel

julia N

4 days ago

Verified

Very helpful and friendly, great communication!

jonathan anglin

2 weeks ago

Excellent product, just wish I had ordered a larger capacity model

Tess Watson

Lovely people, great coffee!

Renee Fiedler

3 weeks ago

Delivery is way too expensive

pam crass

1 month ago

Found this Ginseng coffee better than I tasted whilst in Italy. It's amazing. Definitely worth purchasing.

Pete Gough

As someone who genuinely enjoys a great cup of coffee, I’ve been on the lookout for the perfect beans, and I finally found them - Caffe Ottavo Gran Gusto! The flavour is absolutely incredible—full-bodied, smooth. If you want to treat yourself to a premium coffee experience at home, I highly recommend giving these beans a try!

Elle Church

I’ve recently switched to the Giordano Nespresso-compatible coffee pods, and I can’t say enough good things! They’ve made my mornings so much easier—no more running out of coffee! The rich aroma and smooth flavour really kickstart my day the right way. Buying in bulk has been a lifesaver for my wallet, too—it’s such a great value for the quality! If you’re like me and love a delicious cup of coffee without the fuss, you’ve got to try these pods.

Nazita Lorenz

Sean and Larah were quick to respond and very helpful!

Chester Jones

3 months ago

Good product. Service just fine

Jo Smith

Really pleased with Bialetti/Dolce Gabbana filter coffee and tin. It was larger than I expected so happy about this. It will add to my collection. The ordering was straight forward and the delivery to the UK was quick and efficient. I would use this company again and recommend to friends. Thank you

Marianne Hudson

Great customer service and quick delivery. Loved my fig jams

Toni Garcia

4 months ago

Very very good

Veeraj Patel

I came across Sala Caffe from a discussion with a friend over which coffee beans and tea does he use and boy, its been a blessing in disguise for me. I have now become regular user of their fine italian coffee beans, coffee pods and tea pods and recommend it to anyone who loves coffee or tea. Thank you for bringing the best coffee here.

MARLENE ALMEIDA

7 months ago

Just love, love the jams. Have never tried anything like it. Must get!!

Christine Dumpleton

The best coffee ever. Delish. Highly recommend the Giordano Vigorosa!

Leigh Holme

Fantastic coffee beans and hot chocolate

Cath B

Great Olive Oils, love the Truffle oil! Awesome coffee beans too

Cassandra Marshall

Love the tea capsules! What a great idea. So easy to pop into the machine. Great customer service, products arrived so quickly.

Taryn McGrath

I only just found Sala coffee, and I am so thankful I did. The sublime coffee beans are now our go to and the hot chocolate is divine. Highly recommend!

Janine Betts

You must buy the truffle infused extra virgin olive oil. Buy it now. You will not regret it. You can thank me later.

luke foster

10 months ago

I am yet to get the Italian coffee pot but I am looking forward to it.

Julie Norris

11 months ago

the decaf coffee beans are the best ones I have ever tried. Plus, the hot chocolate powders are sublime. Lovely online service and super quick delivery

PATRICK

1 year ago

So happy and grateful for the products on offer. The jams are simply divine 😋 The coffee reminds me of Italy 🇮🇹 and I look forward to a fresh ground coffee every morning. Saving the hot chocolate for winter ❄️ best served on cold days. The olive oil so smooth, and flavorful in salads. Really excellent products all round thank you 😊

Rachel Foxall

great range of coffee beans. They are worth every cent and taste exactly like the coffee I drank when I was in Italy

Bernadette McCarthy

The cinnamon and apple jam taste like my grandmothers apple pie!! Was totally delicious, highly recommend.

Josephine Hantos

The tea pods are pricey compared to the standard tea bags I’ve used in the past, but geez they taste so much more premium. I guess you get what you pay for

Margo Webster

The beans are great tasting. Definitely recommend the Caffe Ottavo Sublime pack. You won’t be disappointed.

Sophie Sherrard

Great quality coffee and quick delivery. It arrived in 2 days.

Emma Stapelfeldt

I tried the tea pods in our Nespresso pod machine and it was a winner! I was a bit sceptical but they beat any tea bag any day. Definitely high quality tea leaves. You can always trust the Italians with their produce!

Simone Partridge

The extra virgin olive oil is delicious and I love the packaging too!

Jacqui Gulczynski

Being from an Italian family, the coffee reminded me of being back home! The smell and taste of the coffee beans was delish. Not sure how I stumbled across this website, but looks like I found a little hidden Italian online gem.

melissa brunning

I have been ordering coffee pods from this store for about six months now and they are absolutely fantastic. Closest to the type of coffee you would get in a restaurant I’ve ever had. Reasonably priced and excellent fast delivery. Highly recommend

Lucy Thawley

Delicious Italian hot chocolate! Kids and adults’ absolute favourite

Jacquie Blaze

Sala is amazing! Great products and excellent customer service. Absolutely delicious. Trusted coffee and hot chocolate. Love!!!

Lauren Jenkins

Blo ody amazing tasting coffee and tea! You have made our household happier in the morning. We can now use the ONE MACHINE to make a coffee for my hubby and a tea for me. There wont be anymore dunking of tea bags, we are now a teapod only house. Well done Sala!!